One passenger tweeted to say the flight, once loaded, was at the runway for three hours but never took off.
A GoAir flight to Delhi with 42 passengers on board has not taken off from the Goa Airport and has been on the runway for over five hours, according to passengers inside who have narrated their ordeal on Twitter. The airline, in a statement, has said Flight G8-285 has suffered a minor technical snag that is being rectified.
Simrita Takhtar, one of the passengers who tweeted about the delay this evening, said the flight, once loaded, was at the runway for three hours but never took off. Instead, the flight was taken back for refueling, and the passengers were made to de-board.
Simrita Takhtar claimed all they were given were two samosas by the flight attendants, but no clarity on when the flight will take off or what exactly was the reason for the delay.
"We're literally standing at the arrival exit waiting to be told what to do next. Oh when family called up the @goairlinesindia they said Thank you for calling us, the flight has landed in Delhi!! Are you kidding me!" Simrita Takhtar tweeted.
Another passenger, Uma Garg, tweeted to say that the passengers are being given different reasons for the flight not taking off, from refuelling to rain to broken parts.
"Hello - It is pathetic situation and poor service from GoAir...we are on GoAir Flight 285 from last 4 hours with no clue why flight is not taking off Every time they are coming with some reason like due to rain, Fuel over, some part broke out. #Aviation #goairpatheticsercice", Uma Garg tweeted.
The airline says all passengers are being cared for and the aircraft will take off in a few hours "GoAir sincerely regrets the inconvenience caused to its passengers. GoAir is committed to the highest degree of safety of passengers and its own crew members and the crew operated within the established guidelines to provide for safe travel," the statement said.