Reliance Jio website has revealed the terms and conditions of return policy on JioPhone.
Reliance Jio made some gargantuan waves in the telecom and mobile industry when it introduced its first 4G VoLTE supported JioPhone in India. The feature phone comes with a zero price tag, though users need to pay Rs 1,500 deposit which will be returned after three years.
However, if users plan to return the devices before completion of three years, they will be penalized. Reliance Jio website has revealed the terms and conditions of return policy on JioPhone. To start with, users how to return the JioPhone within 12 months from the date of the first issue, will have to pay Rs 1,500 along with applicable GST or other taxes.
Similarly, if a user returns the device after 12 months and up to 24 months from the date of the first issue, he/she has to pay Rs 1,000 plus GST or other taxes. Users who return their devices after 24 months and up to 36 months, will have pay Rs 500 plus applicable GST or other taxes.
Further, the website also claims that users need to recharge their JioPhone for a minimum Rs 1,500 per annum for a period of 3 years from the date of the first issue of the feature phone. If the users fail to do so then the company will have the right to ask the customer to return the handset.
On July 21, Reliance unveiled the JioPhone feature phone for the Indian consumers. The 4G-enabled feature phone is said to cost you Rs Zero. However, one has to pay Rs 1,500 as a security deposit, which will be 100 percent refundable after three years. The company is providing free voice calls, unlimited data and Jio apps for Rs 153 per month with Jio Dhan Dhana Dhan plans to JioPhone customers. Further, there two sachets, one with Rs 24 for two days and Rs 54 plan for a week. Users will enjoy the same benefits as the monthly recharge of Rs 153.
On the camera front, the device comes loaded with a 2-megapixel rear camera and a 0.3-megapixel front camera. It is juiced up by a 2000mAh battery, which the company claims to give a talk time of 12 hours and standby time of 15 days. On the connectivity front, it supports 4G VoLTE, Bluetooth 4.1 with BLE, GPS, NFC and micro USB 2.0. It supports 22 Indian languages and the device will also come with TV-Cable that will allow users to connect their JioPhone with TV ( not only Smart TVs but also CRT TVs) to watch live TV. The company has priced the TV pack for Rs 309 per month.